Table of Contents

1. Check for Physical Damages

2. Clean the Screen

3. Update or Reinstall Touchscreen Drivers

4. Calibrate the Touchscreen

5. Perform a Power Reset

6. Check for Windows Updates

7. Perform a System Restore

8. Contact Lenovo Support


1. Check for Physical Damages

Inspect the screen for any physical damages like cracks or scratches. If you find any, it might be the reason for the touchscreen not responding. In such cases, you may need to replace the screen or contact Lenovo support for further assistance.


2. Clean the Screen

Sometimes, dirt, dust, or oil on the screen can interfere with touch functionality. Use a clean, lint-free cloth slightly dampened with water to gently wipe the screen. Avoid using harsh chemicals or excessive moisture, as it may damage the screen.


3. Update or Reinstall Touchscreen Drivers

Outdated or corrupted touchscreen drivers can cause the issue. To update the drivers, follow these steps:
1. Press Windows + X and select "Device Manager."
2. Expand the "Human Interface Devices" category.
3. Right-click on the touchscreen driver and select "Update driver."
4. Choose the option to search automatically for updated driver software.
5. If any updates are found, follow the on-screen instructions to install them.

If updating the drivers doesn't resolve the issue, you can try reinstalling them:
1. Follow steps 1 and 2 from the previous instructions.
2. Right-click on the touchscreen driver and select "Uninstall device."
3. Restart your Lenovo Yoga laptop.
4. Windows will automatically reinstall the drivers. If not, follow steps 3 and 4 from the previous instructions to install the drivers manually.


4. Calibrate the Touchscreen

Calibrating the touchscreen can help resolve touch responsiveness problems. Here's how to do it:
1. Press Windows + X and select "Settings."
2. Click on "Devices" and then select "Touchpad & touchscreen."
3. Under the "Related settings" section, click on "Calibrate."
4. Follow the on-screen instructions to complete the calibration process.
5. Restart your laptop and check if the touchscreen is responding properly.


5. Perform a Power Reset

Performing a power reset can refresh the hardware and resolve minor issues. To do a power reset:
1. Shut down your Lenovo Yoga laptop.
2. Disconnect the AC adapter and any peripherals connected to the laptop.
3. Press and hold the power button for about 15 seconds.
4. Reconnect the AC adapter and turn on your laptop.
5. Check if the touchscreen is now functioning correctly.


6. Check for Windows Updates

Make sure your Windows operating system is up to date. Sometimes, missing updates can cause device malfunctions. To check for Windows updates:
1. Press Windows + I to open the Settings app.
2. Click on "Update & Security."
3. Select "Windows Update" from the left menu.
4. Click on "Check for updates" and install any available updates.
5. After the updates are installed, restart your laptop and test the touchscreen.


7. Perform a System Restore

If the touchscreen issue started recently, performing a system restore can help revert your laptop to a previous working state. Note that this will uninstall newly installed applications, but your personal files will remain intact. Here's how to perform a system restore:
1. Press Windows + R to open the Run dialog box.
2. Type "rstrui" and press Enter to open the System Restore window.
3. Follow the on-screen instructions to choose a restore point and initiate the restore process.
4. After the restoration is complete, check if the touchscreen is responding properly.


8. Contact Lenovo Support

If none of the above solutions work, it's recommended to contact Lenovo support for further assistance. They can provide specialized guidance and help you resolve the touchscreen issue.


FAQs

Q1. How do I know if my Lenovo Yoga touchscreen is malfunctioning?

If the touchscreen does not respond to your touch input or shows erratic behavior like ghost touches or unresponsive areas, it may indicate a malfunctioning touchscreen.

Q2. Can a software issue cause the touchscreen problem on my Lenovo Yoga?

Yes, outdated drivers, corrupted software, or system settings can cause the touchscreen to stop responding.

Q3. Will performing a system restore delete my files?

No, performing a system restore will not delete your personal files. It will only uninstall recently installed applications or updates.

Q4. Can I replace the touchscreen on my Lenovo Yoga myself?

Replacing the touchscreen requires technical expertise and specialized tools. It is recommended to contact Lenovo support or a professional technician for screen replacement.

Q5. How long does it take to calibrate the touchscreen?

The touchscreen calibration process usually takes a few minutes to complete.


Note: This troubleshooting guide is intended for Lenovo Yoga laptops with touchscreen functionality. The exact steps may vary depending on the specific model and operating system version.

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