Solving Screen Issues on Huawei P30 Pro

Table of Contents

• Adjusting Screen Brightness
• Screen Calibration
• Dealing with Unresponsive Screen
• Fixing Vertical or Horizontal Lines
• Resolving Dead Pixels
• Troubleshooting Touchscreen Issues
• Fixing Screen Flickering
• Resolving Ghost Touch or Phantom Input
• Dealing with Black Screen
• Frequently Asked Questions (FAQs)

Adjusting Screen Brightness

If you feel that the screen is too dim or too bright, follow these steps to adjust the brightness:

1. Swipe down from the top of the screen to access the notification panel.
2. Locate the brightness slider and adjust it to your desired level.

Screen Calibration

If the touch accuracy of your screen is off, you can calibrate it using these steps:

1. Open the "Settings" app.
2. Navigate to "Display" and tap on "Touchscreen calibration".
3. Follow the on-screen instructions to calibrate your screen.

Dealing with Unresponsive Screen

If your screen becomes unresponsive or freezes, try the following troubleshooting steps:

1. Perform a soft reset by holding the power button and volume up button simultaneously for about 10 seconds.
2. If the problem persists, perform a factory reset after backing up your important data.
3. If the issue still persists, contact Huawei support for further assistance.

Fixing Vertical or Horizontal Lines

If you notice vertical or horizontal lines on your screen, follow these steps:

1. Restart your device to see if the lines disappear.
2. If the lines persist, perform a factory reset after backing up your data.
3. If the problem persists after the reset, contact Huawei support for technical assistance.

Resolving Dead Pixels

If you encounter dead pixels on your screen, follow these steps:

1. Use a pixel-fixing app from the Google Play Store to attempt fixing the dead pixels.
2. If the app doesn't work, contact Huawei support for further assistance.

Troubleshooting Touchscreen Issues

If you have general touchscreen issues, try out the following steps:

1. Ensure your screen is clean and free from any dirt or debris.
2. Remove any screen protectors or cases that may be interfering with the touch sensitivity.
3. If the problem persists, calibrate your screen using the steps mentioned earlier.

Fixing Screen Flickering

If your screen flickers, you can attempt to resolve the issue by performing the following steps:

1. Adjust the screen refresh rate by going to "Settings" > "Display" > "Screen refresh rate" and choose a different value.
2. If the flickering persists, disable any third-party apps that may be causing conflicts.
3. If the problem continues, contact Huawei support for further assistance.

Resolving Ghost Touch or Phantom Input

If your screen registers phantom touches or ghost inputs, follow these steps:

1. Ensure your hands and fingers are clean and dry, as moisture or dirt can interfere with touch accuracy.
2. Remove any screen protectors or cases that may be causing interference.
3. If the issue persists, consider performing a factory reset after backing up your data.
4. If the problem still persists, contact Huawei support for technical assistance.

Dealing with Black Screen

If your screen remains black and unresponsive, try these troubleshooting steps:

1. Ensure the device has sufficient battery charge. Connect it to a power source and wait for a few minutes.
2. If the screen remains black, perform a forced restart by holding the power button and volume down button simultaneously for about 10 seconds.
3. If none of the above steps work, contact Huawei support for further assistance.

Frequently Asked Questions (FAQs)

Q: How can I prevent screen issues on my Huawei P30 Pro?

A: To prevent screen issues, avoid exposing your device to extreme temperatures, use a screen protector, and handle your device with care.

Q: Can I replace the screen of my Huawei P30 Pro myself?

A: It is recommended to have the screen replaced by a professional technician to avoid any damage or voiding the warranty.

Q: Why is my screen flickering after a software update?

A: Software updates can sometimes cause compatibility issues. Try adjusting the screen refresh rate or contacting Huawei support for further assistance.

Q: How long does it take to calibrate the touchscreen?

A: The touchscreen calibration process usually takes a few minutes and requires following the on-screen instructions.

Q: Will a factory reset fix all screen issues?

A: A factory reset can resolve software-related issues, but hardware problems may require professional assistance.

By following the troubleshooting steps provided in this guide, you should be able to effectively address a variety of screen-related issues on your Huawei P30 Pro.