Step-by-Step Guide to Fixing Touchscreen Not Responsive on HP Spectre

Table of Contents

• Method 1: Restarting the Device
• Method 2: Updating Drivers
• Method 3: Calibrating the Touchscreen
• Method 4: Resetting the Device
• Method 5: Contacting HP Support
• FAQs

Method 1: Restarting the Device

If your HP Spectre's touchscreen is not responsive, try restarting the device. Restarting can resolve temporary software glitches that may be causing the issue.

1. Save any open work and close all applications.
2. Click on the "Start" menu and select "Restart".
3. Wait for the device to restart and check if the touchscreen is now responsive.

Method 2: Updating Drivers

Outdated or incompatible drivers can cause touchscreen issues. Follow these steps to update the drivers on your HP Spectre:

1. Press Windows key + X and select Device Manager from the menu.
2. In the Device Manager window, expand the Human Interface Devices category.
3. Right-click on the touchscreen driver and select Update driver.
4. Choose Search automatically for updated driver software and follow the on-screen instructions to complete the update process.
5. Restart your device and test if the touchscreen is now responsive.

Method 3: Calibrating the Touchscreen

Calibrating the touchscreen can help fix issues with touch accuracy. Follow the steps below to calibrate your HP Spectre's touchscreen:

1. Open the Control Panel by searching for it in the Windows search bar.
2. In the Control Panel window, click on Hardware and Sound.
3. Under the Tablet PC Settings section, click on Calibrate the screen for pen or touch input.
4. Follow the on-screen instructions to complete the calibration process.
5. After calibration, check if the touchscreen is now responsive.

Method 4: Resetting the Device

If the above methods didn't resolve the issue, you can try resetting your HP Spectre to its factory settings. Note that this will remove all your personal data, so make sure to back up important files before proceeding:

1. Open the Settings app by pressing Windows key + I.
2. Click on Update & Security and select Recovery from the left-hand menu.
3. Under the Reset this PC section, click on Get started.
4. Choose either Keep my files or Remove everything depending on your preference.
5. Follow the on-screen instructions to complete the reset process.

Method 5: Contacting HP Support

If none of the above methods work, it's recommended to contact HP Support for further assistance.

1. Visit the HP Support website in your web browser.
2. Click on Contact Support or look for a Support option on the website.
3. Provide the necessary details about your HP Spectre and the issue you're experiencing.
4. Follow the instructions provided by HP Support to resolve the touchscreen problem.

FAQs

Q: Why is my HP Spectre touchscreen not responsive?

A: There can be several reasons for an unresponsive touchscreen, including software glitches, outdated drivers, calibration issues, or hardware problems.

Q: Can a touchscreen issue be fixed without contacting HP Support?

A: Yes, many touchscreen issues can be resolved by following the troubleshooting methods mentioned in this guide. However, if the problem persists, contacting HP Support is recommended.

Q: Will resetting my HP Spectre delete all my files?

A: Yes, resetting your device will remove all your personal files and settings. It's important to back up your data before performing a reset.

Q: How long does it take to calibrate the touchscreen?

A: The touchscreen calibration process usually takes a few minutes to complete.

Q: Is it possible to downgrade the touchscreen driver if an update causes issues?

A: Yes, you can navigate to the Device Manager, locate the touchscreen driver, right-click on it, select "Properties," go to the "Driver" tab, and choose "Roll Back Driver" if available.

Note: This guide is specifically for fixing touchscreen responsiveness issues on HP Spectre laptops. The troubleshooting methods may vary for other device models.