Table of Contents


Error Code 1: Err 01 - Lens communication issues

This error indicates a communication problem between the camera and the lens. To resolve this:

  1. Detach the lens and clean the electrical contacts on both the lens and camera body.
  2. Reattach the lens firmly.
  3. If the error persists, try a different lens to determine if the issue is with the lens or camera.

Error Code 2: Err 02 - CF card problems

This error suggests an issue with the CompactFlash (CF) card. Follow these steps:

  1. Turn off the camera and remove the CF card.
  2. Inspect the card for any physical damage or dust.
  3. Clean the card's contacts using a soft cloth.
  4. Reinsert the CF card properly and turn on the camera.
  5. If the error persists, try formatting the card or using a different CF card.

Error Code 3: Err 03 - Malfunctioning memory card

If you encounter this error, it means there is an issue with the memory card. Follow these steps:

  1. Turn off the camera and remove the memory card.
  2. Check for any physical damage or dirt on the card.
  3. Use a card reader to connect the memory card to a computer.
  4. Backup your data and format the card using the appropriate file system (FAT32, exFAT, etc.).
  5. Reinsert the memory card into the camera and check if the error is resolved.

Error Code 4: Err 04 - Issues with the camera's shutter

This error indicates a problem with the camera's shutter mechanism. Try the following solutions:

  1. Remove the lens and carefully inspect the shutter blades for any obstructions or damage.
  2. If you notice any issues, contact a Canon service center for professional assistance.
  3. If no obvious issues are found, perform a factory reset on the camera.
  4. If the error still persists, it may be necessary to have the camera serviced by a professional.

Error Code 5: Err 05 - Built-in flash issues

If you encounter this error, it means there is a problem with the built-in flash. Follow these steps:

  1. Ensure the flash is closed and properly seated in its compartment.
  2. Turn off the camera and remove the battery.
  3. Wait for a few minutes, then reinsert the battery and turn on the camera.
  4. If the error persists, try resetting the camera to its factory settings.
  5. If the issue continues, it may require professional repair.

FAQs (Frequently Asked Questions)

Q: How can I prevent these errors from occurring?

A: Regularly clean your camera's contacts, use high-quality memory cards, and handle the equipment with care.

Q: Can I solve these errors myself without professional help?

A: In some cases, basic troubleshooting steps can resolve the issue. However, if the problem persists, it's recommended to seek professional assistance.

Q: Where can I find a Canon service center?

A: Visit Canon's official website and search for authorized service centers in your location.

Q: Will resetting my camera delete all my settings and data?

A: Yes, a factory reset will restore the camera to its default settings and erase personalized configurations and data. Ensure you have backups before proceeding.

Q: What if none of the suggested solutions work?

A: If none of the troubleshooting steps resolve the issue, it's best to contact Canon's customer support or a professional technician for further assistance.


Remember, if you encounter an error code that is not listed here, consult your camera's user manual or Canon's support resources for specific solutions.

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